Guide to After-Hours, Urgent Concerns & Emergencies
Lexington Facial & Oral Surgery, Lexington, SC
After-Hours Care & Emergencies
At Lexington Facial & Oral Surgery, your health and safety are our top priority—even after regular office hours. If you experience a true emergency, call 911 or go to the nearest emergency room immediately.
For urgent concerns that don’t require ER care—like severe pain, swelling, or complications after a recent procedure—please contact our office and follow the prompts to reach the on-call oral surgeon. We’re here to help guide you through what’s urgent, what can wait, and how to stay safe until you're seen.
Contact us immediately if you experience the symptoms below:
If you're unsure whether your situation is urgent, it's always better to call. We’ll help you decide the next best step.
- Uncontrolled bleeding
- Severe or worsening pain
- Signs of infection (fever, pus, swelling)
- Difficulty breathing or swallowing
- Persistent numbness or unusual symptoms
After-Hours Instructions
To ensure patients receive appropriate and timely surgical and postoperative care outside normal office hours, please refer to the guidelines below.
Office Hours
- Regular business hours: Monday–Thursday, 7:30 AM–4:30 PM, and Friday, 7:30 AM-12:00 PM
- After-hours coverage: After normal business hours, weekends, and holidays
After-Hours Calls
If you are a patient of record experiencing a post-operative emergency, please call the office number at 803-951-7343 and leave a detailed message including patient name, date of birth, phone number, and reason for concern. Your call will be returned shortly.
Examples of Emergencies and Urgent Issues:
- Uncontrollable bleeding following surgery
- Severe swelling causing difficulty breathing or swallowing
- Signs of infection such as fever, pus drainage, swelling spreading into the neck
Examples of Non-Urgent Issues:
- Prescription refill requests
- Minor swelling or bruising without signs of infection
- Questions about postoperative diet or sutures
- Scheduling or billing inquiries
Prescription Management
- Controlled substances are not routinely refilled after hours.
- Please contact the office during normal business hours to request prescription refills or schedule a post-operative appointment if needed.